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If you have questions or need assistance, we are here for you! Explore our FAQs for immediate answers or contact us via email for personalized support. We are here to make your experience as smooth and enjoyable as possible!

FAQ

Some of the doubts already encountered:

City Tale is an app created with the aim of simplifying cultural visits in an urban center. It helps you find all the historical and artistic points of interest and tells stories and curiosities about each one.

The app is free to download. Once on your phone, all you have to do is select the city (for now there is only Turin) and start exploring by following the map. You will find the various points of interest, with attached stories, and museum guides in ebook and audio format.

Don't worry, it's normal! You immediately have visible the "10 must-see places", so that you don't... miss them For the others, City Tale works like a kind of treasure hunt: once you activate the location on your device, the app will show you all the places in your vicinity. When you move around the city, all those you will encounter within a search radius of 250 meters will automatically appear.

Soon the "City Tale Tokens" will be available, with which you can immediately unlock all the contents and all the places of a city.

For now, the only services we offer include a free visit to the city and museum guides. We will soon add itineraries to follow with your smartphone and tablet. These itineraries will also include breaks and recommendations on where to eat something local.

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Ecco la scorciatoia:

Abbiamo create un’unica valuta con cui puoi acquistare tutti i servizi che offriamo: il Gettone City Tale!

Scorciatoia
Gettone City Tale

Al momento della registrazione verrà creato il tuo portafoglio in cui conserverai i gettoni che hai acquistato.
Ogni gettone ha un prezzo fisso di 0,04€.
Hai due modi per usare questi gettoni: potrai usarli per sbloccare subito tutti i luoghi e tutti i contenuti sulla mappa. 1 gettone equivale a 1 luogo e si calcolano solo i luoghi che devi ancora sbloccare. Quindi se a Torino hai visto 50 luoghi su 150, te ne restano 100 da vedere. Puoi quindi usare 100 gettoni per rivelare tutti i luoghi rimasti.
Con i gettoni puoi anche acquistare le guide dei musei. Ad esempio, l’e-Book del Palazzo Reale di Torino vale 160 gettoni.

A mano a mano che aggiungiamo nuovi servizi, anch’essi potranno essere acquistati usando i Gettoni. Avrai una sola valuta per tutto e potrai tenere traccia delle tue spese nella tua dashboard!